Synchronize order status with Worldpay
To synchronize the order status with Worldpay, use the following configurations:
| Configuration | Description |
|---|---|
| Sync Order With Status | You must select the Magento order status to be available for status synchronization with Worldpay status. |
| Time Window | You must set n Number of hours. All orders placed in last n number of hours are considered for this synchronization. |
Job Group: worldpay_orders
Job Name: order_sync_status
During a rare fail-over of the notification channel update, Magento might not update orders as expected. You can set up a cron job to update them as a fail-over mechanism.
Cron jobs can update and synchronize any type of order (direct, redirect, MOTO, etc) on the Worldpay server. This assumes that the order was placed during the past 24 hours.
You cannot update cancelled orders with a cron job.
Executing the cron job for Worldpay-specific orders
The software utility cron known as a cron job is a time-based job scheduler.
During normal operation, Magento includes plenty of cron jobs. You can run all the cron groups, or you can run single groups.
To avoid running all the groups, run the Worldpay_orders group. This updates Worldpay orders only. Run the command below to execute the script that will update only Worldpay orders:
php bin/magento cron:run --group="worldpay_orders"
When the job is done the results appear on the CLI screen:
For more details about order inquiries, please visit the Worldpay support site.
How to set up cron jobs in periodic time
To schedule cron jobs in periodic time, you must set them up on your server. First, use this command line to configure cron:
crontab -e
Use this command to execute a Worldpay cron job every minute (adding in your php.ini file path where indicated).
*/1 * * * * php -c {php.ini_path} {magento_path}/bin/magento cron:run-- group="worldpay_orders"
You can adjust the time setting to suit your needs.