Last Updated: 17 December 2024 | Change Log

Chargeback update

POST your request to the fraudsight:chargeback action link.

Chargeback update example request

POST https://try.access.worldpay.com/fraudsight/update/chargeback

Chargeback update request body:

application/vnd.worldpay.fraudsight-v1.hal+json

Chargeback (fraud) information provided to the FraudSight service. This could be from any Worldpay or 3rd party payment provider

{
  "transactionReference": "Memory265-13/08/1876",
  "merchant": {
    "entity": "default"
  },
  "riskProfile": "https://access.worldpay.com/riskprofile/ewogICJ2ZXJzaW9uIiA6IDEsCiAgImtleSIgOiAxLAogICJkYXRhIiA6ICJ5d1NnSzMwYnNGZXVYalR0QUJ0QWdnT3UvK3VhcktrL3c1dCtmSFd4dUFXRmVMZUpuM0MyaEtnYnZlZEdnbGtRY1h4LzltN1pSZGVXZWRBQ1ZvTmxZdFNiZUxaSmFrZXZxenVndFQ2bG44NkpNTW5CeGJSRFVWWWY3dTd5SXVuVFJLK0NYZS9tODRkaHdTUWVnZlYyYTRCb1RaQVNKK0RpcGpmYUxkK1lETlJFclVyZ1c0TGIvOGhvNnFzbFVBU0dSem8zRVRkMEdIUTZXZ1dIT2t1UVBabUF1NXZuVFdBeGZrSEQ5SkdrT1BoV1pMMmIyZm9yNWNOMzZvWUhOY2dkT0lKdkhNMEg5TG1oRDM1RXA4T3R2WWptVmNXS25FZmtLZ0RrK09KRDNLb2pobG",
  "sourceDate": "2020-12-27T00:00:00Z",
  "acquirerReference": "02691780344910023278387",
  "chargebackReasonCode": "31",
  "chargebackCaseReference": "123456",
  "chargebackValue": {
    "currency": "GBP",
    "amount": 250
  }
}

Schema

Full API Reference here

transactionReferencestring[ 1 .. 64 ] characters^[-A-Za-z0-9_!@#$%()*=.:;?\[\]{}~`/+]*$required

A unique reference for authentication. For example, e-commerce order code.

merchantobjectrequired

An object that contains information about the merchant and API level configuration.

entitystring[ 1 .. 64 ] characters^[A-Za-z0-9 ]*$required

Used to route the request in Access Worldpay, created as part of on-boarding.

riskProfilestring(uri)[ 39 .. 2048 ] charactersrequired

Represents the outcome of the original fraud assessment. Used to link subsequent fraud related requests.

sourceDatestring(date-time)<= 20 charactersrequired

Date/time of source fraud file (TC40/SAFE).

acquirerReferencestring[ 1 .. 128 ] charactersrequired

Acquirer Reference Number (ARN) - unique value assigned to a credit or debit card transaction.

chargebackReasonCodestring[ 2 .. 4 ] charactersrequired

Visa and Mastercard reason codes.

chargebackCaseReferencestring[ 1 .. 64 ] charactersrequired

Case reference for a specific chargeback.

chargebackValueobjectrequired

Object containing value of the chargeback transaction.

amountinteger[ 0 .. 999999999 ]required

The chargeback amount. This is a whole number with an exponent e.g. if exponent is two, 250 is 2.50.

currencystring= 3 characters^[A-Z]{3}$required

The three digit currency code.