Access Worldpay
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Update FraudSight
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Chargeback update

Last Updated: 15 February 2023 | Change Log

Chargeback update

POST your request to the fraudsight:chargeback action link.

Chargeback update example request

POST https://try.access.worldpay.com/fraudsight/update/chargeback

Chargeback update request body:

{
  "transactionReference": "Memory265-13/08/1876",
  "merchant": {
      "entity": "MindPalaceLtd"
  },
  "riskProfile": "https://access.worldpay.com/riskprofile/ewogICJ2ZXJzaW9uIiA6IDEsCiAgImtleSIgOiAxLAogICJkYXRhIiA6ICJ5d1NnSzMwYnNGZXVYalR0QUJ0QWdnT3UvK3VhcktrL3c1dCtmSFd4dUFXRmVMZUpuM0MyaEtnYnZlZEdnbGtRY1h4LzltN1pSZGVXZWRBQ1ZvTmxZdFNiZUxaSmFrZXZxenVndFQ2bG44NkpNTW5CeGJSRFVWWWY3dTd5SXVuVFJLK0NYZS9tODRkaHdTUWVnZlYyYTRCb1RaQVNKK0RpcGpmYUxkK1lETlJFclVyZ1c0TGIvOGhvNnFzbFVBU0dSem8zRVRkMEdIUTZXZ1dIT2t1UVBabUF1NXZuVFdBeGZrSEQ5SkdrT1BoV1pMMmIyZm9yNWNOMzZvWUhOY2dkT0lKdkhNMEg5TG1oRDM1RXA4T3R2WWptVmNXS25FZmtLZ0RrK09KRDNLb2pobG",
  "sourceDate": "2020-12-27T00:00:00Z",
  "acquirerReference": "02691780344910023278387",
  "chargebackReasonCode": "31",
  "chargebackCaseReference": "123456",
  "chargebackValue": {
    "currency": "GBP",
    "amount": 250
  }
}
ParameterRequiredDescription
transactionReference✅A reference for the assessment. For example, e-commerce order code.
merchant.entity✅Used to route the assessment request in Access Worldpay, created as part of on-boarding.
riskProfile✅Represents the outcome of the original fraud assessment. Used to link subsequent fraud related requests.
sourceDate✅Date/time of source fraud file (TC40/SAFE).
acquirerReference✅Acquirer Reference Number (ARN) - unique value assigned to a credit or debit card transaction.
chargebackReasonCode✅Visa and Mastercard reason codes.
chargebackCaseReference✅Case reference for a specific chargeback.
chargebackValue.currency✅The three digit currency code.
See list of supported currencies.
chargebackValue.amount✅The chargeback amount. This is a whole number with an exponent e.g. if exponent is two, 250 is 2.50. You can find the relevant exponent in our currency table.

Chargeback update responses

Best Practice

Access Worldpay returns a WP-CorrelationId in the headers of service responses. We highly recommend you log this. The WP-CorrelationId is used by us to examine individual service requests.

The response status is 200 OK.