Last Updated: 29 August 2024 | Change Log

Make a Card Payout

Send funds to your customer's cards.


Standard payout

Payout request

Pay your customers by sending a request to our payouts:basicDisbursement action link received in your query the payout root resource request.

Note

If you want to payout to a wallet please read here first.

POST https://try.access.worldpay.com/payouts/basicDisbursement

Payout request body:

{
    "transactionReference": "Memory265-13/08/1876",
    "merchant": {
        "entity": "default"
    },
    "instruction": {
        "narrative": {
            "line1": "The Mind Palace Ltd",
            "line2": "Memory265-13/08/1876"
        },
        "value": {
            "currency": "GBP",
            "amount": 100
        },
        "payoutInstrument": {
            "type": "card/plain",
            "cardHolderName": "Sherlock Holmes",
            "cardNumber": "4444333322221111",
            "cardExpiryDate": {
                "month": 5,
                "year": 2035
            },
            "billingAddress": {
                "address1": "221B Baker Street",
                "address2": "Marylebone",
                "address3": "Westminster",
                "postalCode": "NW1 6XE",
                "city": "London",
                "state": "Greater London",
                "countryCode": "GB"
            }
        }
    }
}

Descriptions of your payout request parameters:

ParameterRequiredDescription
instructionAn object that contains all the information related to your payout request.
instruction.payoutInstrumentAn object that contains your customer's payout details.
payoutInstrument.typeAn object that contains your customer's payout type.
Possible values:
payoutInstrument.hrefAn object that contains your link to an Access Token.
Mandatory for all "type": "card/tokenized" requests.
payoutInstrument.dpanAn object that contains the device primary account number.
Mandatory for all "type": "card/networkToken+applepay" requests.
value.amountThe payout amount. This is a whole number with an exponent, e.g. if exponent is two, 250 is 2.50. You can find the relevant exponent in our currency table.
value.currencyThe 3 digit currency code.
See list of supported currencies.
instruction.narrative.line1First line of text that appears on your customer's statement. Used to identify the merchant.
See narrative format for more details and best practices.
instruction.narrative.line2Second line of text that appears on your customer's statement. Used to give further details about the merchant.
See narrative format for more details and best practices.
merchantAn object that contains information about the merchant.
merchant.entityThis is mandatory for authentication and queries. Contact your Implementation Manager for more information.
transactionReferenceA unique reference generated by you, used to identify a payout throughout its lifecycle. See transaction reference format for more details and best practices.
payoutInstrument.cardHolderNameAn object that contains your customer's payout card name.
This is not a mandatory field however it is recommended that you supply this to improve authorization rates. If not sent, the default is "Not Supplied".
Note
We highly recommend you supply the cardholder name, as most issuers require this. Additionally, it increases your acceptance rate.
payoutInstrument.cardExpiryDateAn object that contains your customer's payout card expiry date.
Mandatory for all "type": "card/plain" requests. Can be a date in the past to process unreferenced refunds.
payoutInstrument.expiryDateAn object that contains your customer's payout card expiry date.
Mandatory for all "type": "card/networkToken" requests. Can be a date in the past to process unreferenced refunds.
payoutInstrument.cardNumberAn object that contains your customer's payout card number. Mandatory for "type": "card/plain" requests.
payoutInstrument.tokenNumberAn object that contains your customer's payout token number. Mandatory for "type": "card/networkToken" requests.
payoutInstrument.billingAddressAn object containing the billing address information. If included you must send at least:
  • countryCode
  • postalCode
For requests with Canadian Visa cards billingAddress details are mandatory. For this type of request you must send at least:
  • address1
  • city
  • state
  • countryCode
  • postalCode
You can only supply this with a card/plain or card/networkToken+applepay payout instrument.
Note
We recommend to provide billingAddress fields for all Payout requests. If not provided for basicDisbursement requests with a Visa card, you may see increased failures. This includes fastAccess requests that default to standard payout flows.
You can find more details in our Visa OCT mandate article.

Payout response

Best Practice

Access Worldpay returns a WP-correlationId in the headers of service responses. We highly recommend you log this. The WP-correlationId is used by us to examine individual service requests.

In your response we return:

  • The outcome, which could be:

    • requestReceived - We have received your basic disbursement request and are processing it within 3-5 working days.
    • refused - This payout method is refused, try another card.
    • error - A downstream system failed to process your request.
  • A timestamp of receivedAt

  • The location of the payout resource

Example responses:

{
    "outcome": "requestReceived",
    "receivedAt": "2023-09-06T12:29:39.625884Z",
    "_links": {
        "payouts:payout": {
            "href": "https://try.access.worldpay.com/payouts/{resource}"
        },
        "curies": [{
            "name": "payouts",
            "href": "https://try.access.worldpay.com/rels/payouts/{rel}",
            "templated": true
        }]
    }
}
Best Practice

We recommend using our Events service to receive the latest Payout status.

Fast Access

Use Fast Access to pay your customers within 30 minutes or less.

Prerequisite

You must be enabled for Fast Access before using it. Please contact your Implementation Manager for more information.

Fast Access payout request

Send your payout request to our payouts:fastAccess action link received in your query the payout root resource request.

If your customers card is not Fast Access enabled, a standard payout is automatically performed.

Note

If you want to payout to a wallet please read here first.

POST https://try.access.worldpay.com/payouts/fastAccess

Fast Access payout request body:

{
    "transactionReference": "Memory265-13/08/1876",
    "merchant": {
        "entity": "default"
    },
    "instruction": {
        "narrative": {
            "line1": "The Mind Palace Ltd",
            "line2": "Memory265-13/08/1876"
        },
        "value": {
            "currency": "GBP",
            "amount": 100
        },
        "payoutInstrument": {
            "type": "card/plain",
            "cardHolderName": "Sherlock Holmes",
            "cardNumber": "4444333322221111",
            "cardExpiryDate": {
                "month": 5,
                "year": 2035
            },
            "billingAddress": {
                "address1": "221B Baker Street",
                "address2": "Marylebone",
                "address3": "Westminster",
                "postalCode": "NW1 6XE",
                "city": "London",
                "state": "Greater London",
                "countryCode": "GB"
            }
        }
    }
}

Descriptions of your Fast Access payout request parameters

ParameterRequiredDescription
instructionAn object that contains all the information related to your payout request.
payoutInstrumentAn object that contains your customer's payout details.
payoutInstrument.typeAn object that contains your customer's payout type.
Possible values:
payoutInstrument.hrefAn object that contains your link to an Access Token.
Mandatory for all "type": "card/tokenized" requests.
payoutInstrument.dpanAn object that contains the device primary account number.
Mandatory for all "type": "card/networkToken+applepay" requests.
value.amountThe payout amount. This is a whole number with an exponent e.g. if exponent is two, 250 is 2.50. You can find the relevant exponent in our currency table.
value.currencyThe 3 digit currency code.
See list of supported currencies.
instruction.narrative.line1First line of text that appears on your customer's statement. Used to identify the merchant.
See narrative format for more details and best practices.
instruction.narrative.line2Second line of text that appears on your customer's statement. Used to give further details about the merchant.
See narrative format for more details and best practices.
merchantAn object that contains information about the merchant.
merchant.entityThis is mandatory for authentication and queries. Contact your Implementation Manager for more information.
transactionReferenceA unique reference generated by you, used to identify a payout throughout its lifecycle. See transaction reference format, for more details and best practices.
payoutInstrument.cardHolderNameAn object that contains your customer's payout card name.
This is not a mandatory field however it is recommended that you supply this to improve authorization rates. If not supplied, the default is "Not Supplied".
Note
We highly recommend you supply the cardholder name, as most issuers require this. Additionally, it increases your acceptance rate.
payoutInstrument.cardExpiryDateAn object that contains your customer's payout card expiry date.
Mandatory for all "type": "card/plain" requests. Must be a date in the future.
payoutInstrument.expiryDateAn object that contains your customer's payout card expiry date.
Mandatory for all "type": "card/networkToken" requests. Can be a date in the past to process unreferenced refunds.
payoutInstrument.cardNumberAn object that contains your customer's payout card number.
Mandatory for all "type": "card/plain" requests.
payoutInstrument.tokenNumberAn object that contains your customer's payout token number. Mandatory for "type": "card/networkToken" requests.
payoutInstrument.billingAddressAn object containing the billing address information. If included you must send at least:
  • countryCode
  • postalCode
For requests with Canadian Visa cards billingAddress details are mandatory. For this type of request you must send at least:
  • address1
  • city
  • state
  • countryCode
  • postalCode
You can only supply this with a card/plain or card/networkToken+applepay payout instrument.
Note
We recommend to provide billingAddress fields for all Payout requests. If not provided for basicDisbursement requests with a Visa card, you may see increased failures. This includes fastAccess requests that default to standard payout flows.
You can find more details in our Visa OCT mandate article.
Note

The full request schemas are available in the [API reference.

Fast Access payout response

Best Practice

Access Worldpay returns a WP-CorrelationId in the headers of service responses. We highly recommend you log this. The WP-CorrelationId is used by us to examine individual service requests.

In our response we return:

  • The outcome, which could be:
    • requested - We have received your Fast Access disbursement.
    • pending - We have sent your Fast Access disbursement request to Visa Direct/Mastercard Send. If there are no updates within 48 hours then this moves to an error outcome.
    • approved - Visa/Mastercard has approved your request and the funds are allocated within 30 minutes if the issuer is Fast Access enabled. If not, standard timescales apply.
    • disbursed - The transaction is reconciled with Visa/Mastercard’s daily reporting.
    • refused - Your Fast Access disbursement request is refused. Possible refusal reasons:
      • The card issuer declines the disbursement
      • Visa/Mastercard declines your request because the issuing bank is not responding
      • Disbursements are not allowed in the requested country
    • error - There is no response from Visa/Mastercard within 48 hours or Visa/Mastercard returns an error confirming the request has failed
  • A timestamp receivedAt
  • The location of the payout resource
{
    "outcome": "requested",
    "receivedAt": "2023-09-06T12:29:39.625884Z",
    "_links": {
        "payouts:payout": {
            "href": "https://try.access.worldpay.com/payouts/{resource}"
        },
        "curies": [{
            "name": "payouts",
            "href": "https://try.access.worldpay.com/rels/payouts/{rel}",
            "templated": true
        }]
    }
}

Fast Access payout outcome of requested, pending or approved

Send a GET request to the payouts:payout action link, to retrieve the outcome of your payout request. When an update to the outcome is avaliable the payouts:update action link will appear in this response.

Example:

GET https://try.access.worldpay.com/payouts/{resource}

Example responses:

{
    "outcome": "requested",
    "receivedAt": "2023-09-06T12:29:39.625884Z",
    "_links": {
        "payouts:payout": {
            "href": "https://try.access.worldpay.com/payouts/{resource}"
        },
        "payouts:update": {
            "href": "https://try.access.worldpay.com/payouts/{resource}"
        },
        "curies": [{
            "name": "payouts",
            "href": "https://try.access.worldpay.com/rels/payouts/{rel}",
            "templated": true
        }]
    }
}

Send a GET request to the payouts:update action link to find out the update to the outcome.

Note

If no update is available, you will get an error. You can get further information in our error reference.

Retrieve a payout using the original resource

Send a GET to the resource of the payouts:payout action link, returned in the response of the initial basicDisbursement or fastAccess request.

GET https://try.access.worldpay.com/payouts/{resource}

Replace {resource} in the link above with the location given in your initial response.

Note

You can only get the location from the initial response.

Query a payout without the original resource

If the location of an existing payout is lost, the result can still be recovered using the payouts:query endpoint.

To do this you must have the entity and transactionReference of the original request.

Send a GET to the resource of payouts:query action link.

GET https://try.access.worldpay.com/payouts/query?transactionReference={transactionReference}&entity={entity}

Replace {transactionReference} and {entity} in the link above with the transactionReference and entity of the original payout.