Last Updated: 09 July 2025 | Change Log

Multibanco

Multibanco is an interbank network in Portugal. This network is run by SIBS (Sociedade Interbancária de Serviços S.A.) and enables many services, including payment services, to be hosted.

Note

Make yourself familiar with our API Principles to ensure a resilient integration.

Product overview

Feature summary

Payment type	Country	Acceptance Currency	Recurring	Reversals	Partial Reversals
Post-pay voucher	Portugal	EUR	❌	❌	❌

Minimum Transaction Value: 1.00 EUR
Maximum Transaction Value: 2.500 EUR

Get Started

Get started using our API Reference and set your headers.

Request

POST https://try.access.worldpay.com/apmPayments

Example request

application/json

{
  "transactionReference": "Memory265-13/08/1876",
  "merchant": {
    "entity": "default"
  },
  "instruction": {
    "method": "multibanco",
    "value": {
      "amount": 1600,
      "currency": "EUR"
    },
    "narrative": {
      "line1": "Joe Plumbing Ltd"
    },
    "paymentInstrument": {
      "type": "direct",
      "country": "PT"
    },
    "resultUrls": {
      "pending": "https://worldpay.com/pending",
      "success": "https://worldpay.com/success",
      "cancel": "https://worldpay.com/cancel"
    },
    "customer": {
      "email": "shopper@worldpay.com"
    }
  }
}

Parameters

transactionReferencestring[ 1 .. 64 ] characters^[a-zA-Z0-9\-_/!@#$%()*=.:;?\[\]{}~+]*$required

merchantobject(MerchantV2)required

merchant.entitystring[ 3 .. 32 ] characters^([a-zA-Z0-9\- ]*)$required

Used to route the request in Access Worldpay, created as part of on-boarding.

Example: "default"

instructionobject(InstructionV2)required

Object that contains the payment type and details.

instruction.methodstringrequired

Type of payment method

Value"alipay_cn"

Discriminator

instruction.valueobject(Value)required

The value of the payment.

instruction.value.amountinteger(int64)[ 1 .. 2147483647 ]required

The amount in the lowest denomination of the currency e.g. pennies for GBP, cents for USD.

Example: 12

instruction.value.currencystringrequired

The supported ISO 4217 currency codes.

Enum"AED""AFN""ANG""AOA""ARS""AUD""AWG""AZN""BAM""BBD"

instruction.narrativeobject(NarrativeBase)required

instruction.narrative.line1string[ 1 .. 24 ] characters^[a-zA-Z0-9-., ]*$required

The description shown on your customer's bank statement for the payment.

Example: "MindPalace"

instruction.paymentInstrumentobject(AlipayCnInstrumentV2)required

instruction.paymentInstrument.typestringrequired

Type of instruction

Value"direct"

instruction.paymentInstrument.languagestring

Your customer's language.

Enum"aa""ab""ae""af""ak""am""an""ar""as""av"

instruction.resultUrlsobject(ResultUrlsAlipay)required

instruction.resultUrls.cancelstring

The URL your customer is redirected to, after a cancelled payment outcome.

Example: "https://worldpay.com/cancel"

instruction.resultUrls.failurestringrequired

The URL your customer is redirected to, after a failed payment outcome.

Example: "https://worldpay.com/failure"

instruction.resultUrls.pendingstringrequired

The URL your customer is redirected to, after a pending payment outcome.

Example: "https://worldpay.com/pending"

instruction.resultUrls.successstringrequired

The URL your customer is redirected to, after a successful payment outcome.

Example: "https://worldpay.com/success"

instruction.deviceDataobject(DeviceData)

instruction.customerobject(CustomerWithName)

Response

Successful request response

an HTTP code 201
a paymentId which is unique to the payment - we recommend storing the "id", as you can use it to manage the payment later
a url to redirect your customer. For Multibanco returns a Worldpay redirection URL. This redirects the shopper to the merchant-supplied pending URL that contains additional
a link to query the payment status
an object which will give flow information such as method (e.g. multibanco) and type (direct)
a commandId generated by us identifying a single merchant interaction (e.g. cmdYNdIHBPJwbkjLiykzTx0)

Additional information

Parameter	Example	Description
Multibanco reference	679+115+881	The payment reference that the shopper must use to complete the payment.
Multibanco entity	11893	The entity reference that the shopper must use to complete the payment.
Payment amount	100	The amount that the shopper should pay, expressed in minor currency units. For example, 100 = 100 Euro cents.
Payment currency	EUR	The currency corresponding to the PaymentAmount.

In the above example, you must display a message of the following form to the shopper:

"To complete your payment, please make a deposit using the details below. To avoid delays in your payment being processed, please ensure that you use the exact details and payment amount shown below. You can pay through your Internet bank or at an ATM. Reference: 679115881 Entity: 11893 Amount: EUR 1"

Pending URL example: http://www.worldpay.com/pendingURL?orderKey=BIBIT^DEMO^Example_Multibanco_Order&status=OPEN&multibancoReference=679+115+881&multibanco_Entity=11893&multibancoPaymentAmount=100&multibancoPaymentCurrency=EUR

Example Response

{
  "paymentInstrument": {
    "method": "multibanco",
    "type": "direct"
  },
  "paymentId": "eyJrIjoiYXBtLXNlcnZpY2UtZGVmYXVsdCIsImxpbmtWZXJzaW9uIjoiNi4wLjAifQ==.BnnxxcMle38OazhwbF8J+4rtJi8CAq:Y3zUOn1dw6VWfvx:PHL5L0S+5ara5vz6ouV5yBmVUQCiSwQjs+1x5qJIJxAKWMWc2Mlb1doricEbSibICjg9oWBDkoVO2KwlcxPVS3no:Ih5XitYN0H06VJpX:bvbw7McvoP:E6S0L1+lDe8iZ9K6c9KAEix5K1S6AaFT9PiiV:KsP+z2Cdr9o:XFrnd4GNEHV7yDuZt9Jyqf5XZUPFYfD4fs2JzaCZKV3L7DQm7JfXl6rjXA0ubX6hJpY5kUX4Djm9+PFFKUS6+LdORYaAdburi8EX32V9tpYSSzNI+ETqS5RDlRGivjQxKM2Ks:rlczHJ2DGe1:xPRqjBWEQYSfjhGO0ig5hWkDZE8WUCW:tC4G::vVo3ySleCbEoL1DciLmD44Risvo6Qgyc2sVBwmk1yqyduyRKK6z:U2p2C6Bg4E5vMB+TefQQ==",
  "lastEvent": "pending",
  "_links": {
    "self": {
      "href": "https://try.access.worldpay.com/apmPayments/eyJrIjoiYXBtLXNlcnZpY2UtZGVmYXVsdCIsImxpbmtWZXJzaW9uIjoiNi4wLjAifQ==.BnnxxcMle38OazhwbF8J+4rtJi8CAq:Y3zUOn1dw6VWfvx:PHL5L0S+5ara5vz6ouV5yBmVUQCiSwQjs+1x5qJIJxAKWMWc2Mlb1doricEbSibICjg9oWBDkoVO2KwlcxPVS3no:Ih5XitYN0H06VJpX:bvbw7McvoP:E6S0L1+lDe8iZ9K6c9KAEix5K1S6AaFT9PiiV:KsP+z2Cdr9o:XFrnd4GNEHV7yDuZt9Jyqf5XZUPFYfD4fs2JzaCZKV3L7DQm7JfXl6rjXA0ubX6hJpY5kUX4Djm9+PFFKUS6+LdORYaAdburi8EX32V9tpYSSzNI+ETqS5RDlRGivjQxKM2Ks:rlczHJ2DGe1:xPRqjBWEQYSfjhGO0ig5hWkDZE8WUCW:tC4G::vVo3ySleCbEoL1DciLmD44Risvo6Qgyc2sVBwmk1yqyduyRKK6z:U2p2C6Bg4E5vMB+TefQQ=="
    }
  },
  "_actions": {},
  "redirect": "http://secure-test.worldpay.com/redirect?tokenId=607aa358-f5ef-4ac8-bd66-d7d5e92a5169",
  "commandId": "cmdQWhyosPRf9MP3x9LKqAvw0"
}

Errors

Check out our API reference for the full error code schema.

Manage your Multibanco payment