Last Updated: 11 April 2024 | Change Log


Bancontact is a payment institution operating in Belgium.


Make yourself familiar with our API Principles to ensure a resilient integration.

Product Overview

Why use Bancontact?

Formerly known as Mister Cash, Bancontact is the most popular card and online payment method in Belgium, with 15 million cards in circulation in the country.

Customers can pay electronically with the Bancontact card or pay mobile via the Bancontact "Payconiq by Bancontact" app.

Every Belgian bank account holder is eligible for a Bancontact card. The card is linked to their current account and accepted in over 85% of Belgian retail outlets and online shops.

Feature summary

Payment typeCountryAcceptance CurrencySettlement CurrencyRecurringReversalsPartial ReversalsReversals periodDisputes
Local card schemeBelgiumEUREUR
  • Partial refund - yes
  • Partial cancel- No
  • Partial refund - yes
  • Partial cancel- No
Up to 180 days
  • Minimum transaction amount: 0.02 EUR
  • Maximum transaction amount:
    • 1.500 EUR on mobile app
    • 5.000 EUR by bank
  • Maximum amount for a single refund: 3.000 EUR

Set your headers

Setting your headers is an important part of an API request. The headers represent the meta-data associated with your API request.

Authorization: {your_credentials}
Content-Type: application/json
WP-Api-Version: 2023-06-01
AuthorizationWe use the Authorization header to identify and authenticate you within Access Worldpay. You must use the Authorization header for any request you send to our APM API, unless you are using client certificate authentication over TLS. If you must use this, read our reference guide on Authenticating with SSL/TLS.
Content-TypeWe require the Content-Type header if the request you're sending includes a request body, and if the HTTP method is a POST or a PUT.
WP-Api-VersionWe use the WP-Api-Version header to identify which version of our APM API you are using. You must use the WP-Api-Version header for any request you send to our API.

If you're using both the Content-Type and WP-Api-Version headers, they must match.


Replace {your_credentials} with your base64-encoded Basic Auth username and password. To get your Access Worldpay credentials contact your Implementation Manager.

Take a payment


Example request

    "transactionReference": "Memory265-13/08/1876",
        "entity": "MindPalaceLtd"
            "line1": "Mind Palace Ltd"
            "amount": 50,
            "currency": "EUR"
            "type": "bancontact",
            "country": "BE",  
            "shopperEmailAddress": "",
            "cancelURL": "",
            "pendingURL": "",
            "successURL": ""


ParameterRequired?DescriptionData typeLength
merchantAn object that contains information about the merchant.ObjectN/A
merchant.entityDirect your payment to assist with billing, reporting and reconciliation. This is mandatory for Authentication and Queries.
Contact your Implementation Manager for more details.
StringMust be between 1 and 32 characters.
transactionReferenceA unique reference generated by you that is used to identify a payment throughout its lifecycle. See transaction reference format.StringMust be between 1 to 64 characters.
instructionAn object that contains all the information related to the payment.ObjectN/A
instruction.narrativeAn object that helps your customers better identify you on their statement.ObjectSee our formatting rules
instruction.narrative.line1The first line of the narrative which appears on your customer's statement (If a character is not supported it is replaced with a space.).
See narrative line1 format for more details.
instruction.valueAn object that contains information about the payment transaction.ObjectN/A
instruction.value.amountThe payment amount. This is a whole number with an exponent e.g. if exponent is two, 250 is 2,50. You can find the relevant exponent in our currency table.IntegerN/A
instruction.value.currencyThe payment currency. Refer to the individual APM page for supported currencies.Integer3
instruction.paymentInstrumentAn object that contains information about the payment method.ObjectN/A
instruction.paymentInstrument.typeAn object that contains the payment type and details. It defines which alternative payment method you wish to use. Value is bancontact for a mobile optimized flow.ObjectN/A
instruction.paymentInstrument.countryAn object that contains the country of your customer. Follows alpha 2 ISO 3166-1 standard.Object2
instruction.paymentInstrument.shopperEmailAddressAn object that contains your customer's email address.StringN/A
instruction.paymentInstrument.cancelURLWhen your customer cancels a transaction, we redirect your customer to that cancel URL.StringN/A
instruction.paymentInstrument.pendingURLWhen we receive the payment result for a pending payment transaction, we redirect your customer to that pending URL.StringN/A
instruction.paymentInstrument.successURLWhen we receive the payment result for a successful payment, we redirect your customer to that success URL.StringN/A


Successful request response

  • an HTTP code 201
  • an id which is unique to the payment - we recommend storing the "id" as this can be used to manage the payment later
  • a url to redirect your customer to the APM provider to complete the payment
  • a link to query the payment status

Example Response

    "paymentId": "nFxASqw-LV9HE_rr1mMONJmqBDeXmnv5dzt9IxAXgXbfpu0O_8mOnTpFSIM9gnTSygCKQgvlwQdUbu5rExIpJA_5Uq2LEGXXAanycRpxfDPNA-E70zIWdnaMb2gJhC8AIhbOkM6xDiVNu90YCXo2snTzi_k1sEOQnKIAJNTW3Qc",
    "lastEvent": "pending",
    "_links": {
        "self": {
            "href": ""
    "_actions": {},
    "url": ""

In case of an error, you can get further information in our error reference.

Next Steps

Manage your Bancontact payment