# MOTO (Mail Order/Telephone Order) payments

Enterprise

SMB (Worldpay eCommerce)

This feature enables you place Mail Order/Telephone orders on behalf of your customers.

MOTO transactions are only available for Customer Initiated Transactions (CITs) using cards. 3DS authentication is not applicable and will return an error if the `threeDS` object is included.

## How to enable

Using the top level `channel` key and setting the value to `moto` enables a Mail Order/Telephone Order payment. See our [API reference](/products/payments/openapi/payment).

### Channel key


```
{
....
"channel": "moto",
....
}
```

### Full example:

## Outcome details

The payment response does not include any `channel` specific information.