Welcome to the release notes for WorldPay Total Hospitality (also referred to as HPA). Please read these notes thoroughly before installing HPA as they provide detailed information about features, issue fixes, and considerations for using the software.
|Software package name||HPA 4.4.00|
|WPK Jar version||WPK-2.1.1|
|Previous Version||HPA 4.3.00|
|Release Date: (DD MM YYYY)||07/09/2020|
|Release Type: (Interim/Initial/QA/UAT/Final Release)||Final Release|
|Development Manager||Sharad Jain|
|Release Approver||Dipesh Pathak|
|Pin-pad||VeriFone P400 with VIPA 22.214.171.124 & VIPA 126.96.36.199 firmware|
VeriFone V240m with VIPA 188.8.131.52 firmware
|Operating System||Windows 8|
Windows 10 (64 bit)
|Cards supported for Streamline acquirer||Contact: Mastercard , Maestro , Visa , Amex , Diners/Discover , JCB|
Contactless: Visa Paywave , Mastercard Paypass, AMEX Expresspay
|Financial Transactions supported||Sale, Sale with Cashback, Refund, Cancel, Gratuity, Pre-configured Gratuity, Donation, Charge & Refund with Token, AVR (Zero-Auth)|
|Card modes||Contact chip , Mag-stripe,Contactless ( Visa Paywave, Mastercard Paypass,and AMEX Expresspay)|
|JRE version||Oracle JavaSE: the minimum version supported is 1.8.0_111|
OpenJDK: the minimum version supported is 1.8.0_202
|Key||Description of Change||Type|
|IDCHOSP-4078||Change message ‘Replace common files’ to ‘Multiple terminal installation’ on PED.||Issue fix|
|IDCHOSP-4022||Add tip/donation amount in intra-messages sent to POS.||Issue fix|
|IDCHOSP-306||Fix for Card Removal Timeout issue. After fixing HPA application will not wait for the card to be removed from PED and send output response to POS.||Enhancement|
|IDCHOSP-4569||PED freeze : PED freeze on pressing cancel button on insert/swipe/tap card screen and reason identified is PED returning unsolicited response.(This will fix same problems on all screens when cancel, clear, enter button is pressed just before display of any HTML screen).|
After fixing application behaves as follows :
1. If user press 'cancel button' continuously three times on 'card present' screen then the transaction should be cancelled because HPA application handles unsolicited response only for three occurrences.
2. If user press 'cancel button' continuously three times on any other screen, then application takes action of cancel button.
|IDCHOSP-4571||When the card is removed mid authorisation : When card is removed in mid of authorisation it could lead up to a delay of a 36 seconds before Second Gen AC and calling in reversal.||Issue fix|
|IDCHOSP-4572||PED freeze for 2 minutes : When the card is inserted within milliseconds after Present Card Screen is displayed.||Issue fix|
|IDCHOSP-4556||CTLS transactions are cancelled after tapping card with a error message “Use Correct mechanism to perform payment”.||Issue fix|
|IDCHOSP-4573||CTLS transactions failing because of ‘’EMVTERMType = NULL’’ received from PED.||Issue fix|
|IDCHOSP-4461||HPA application not able to utilize during an API call time when new terminal EMV files are downloaded from WPT services and V240 is connected in WiFi mode.||Issue fix|
|IDCHOSP-4576||Number of Terminalintialiser logs are not configurable and default value is 10. Now, after fixing it can be configurable from configuration utility and bulk configuration.||Issue fix|
|IDCHOSP-4579||Verifone suggestion - Contactless initialization command is malformed it contain extra zeros after the LRC 010004C0010000C400.||Issue fix|
|Added more loggers for firmware & software upgrade and also displaying few transaction requests from the POS.||Enhancement|
|IDCHOSP-4673||Cashback screen freeze (Keypad not working) because of exception 'User Correct device on logs ' to fix this we have handled cancel button unsolicited response in Display Html.||Issue fix|
|IDCHOSP-4619||CTLS txns stopped working because of corrupted file uploaded in PED (CTDOL file).||Issue fix|
|IDCHOSP-4672||CTLS txns failing and PED freeze because of exception EMV Start transaction command Response: null and DISPLAY_HTML_SELECT_FILE_ERROR.|
To fix this we are handling Handle 9F28 (Unsupported card) and 9F25 (Bad Card) response correctly.
|Added battery % in logs.||Enhancement|
|IDCHOSP-3260||When V240m PED is connected with WiFi and while processing payment or at time of firmware upgrade if WiFi switched off, then PED freezes and won't be able to connect with hospitality application after switching on WiFi. PED reboot establish connection with hospitality application.||Issue fixed in VIPA firmware version 184.108.40.206|
|IDCHOSP-3214||V240m PED freezes when HPA server loses connection to WiFi and PED cannot be recovered without a restart.||Issue fixed in VIPA firmware version 220.127.116.11|
|Sterling symbol displaying after the amount when using VIPA 6613.||Issue fixed in VIPA firmware version 18.104.22.168 for P400 and VIPA version 22.214.171.124 for V240m|
|1||Hospitality 4.4.00 is provided with two separate installers to support Windows 32 and 64 bit operating systems.|
|2||Hospitality 4.4.00 is provided with full installer only.Remote upgrade from older version will be available in near future.|
|3||Hospitality as Service: If configuring Print Receipt with external printer, do not specify PDF writer or Windows XPS writer.|
|4||When PED battery goes down to below 10%, then V240m PED won’t pick any transaction.|
|5||CHM mode with P400 PEDs is tested without stream-connect due to unavailability of latest stream-connect and customer is using latest version of CHM utility for WIN-10.|
|Key||Description of Issue|
|IDCHOSP-2656||Sometime Hospitality application experience 2-2.5 seconds delay in response to the Get Table List. This is an intermittent issue with V240m PED configured in WiFi mode.|
|IDCHOSP-2246||V240m PED: ‘Enter table no’ screen refreshes after every 5 minutes and data entered into table number text-box gets clear.|
|IDCHOSP-3207||V240m PED flashes 'connecting please wait' message after 'loading configuration' while initialisation process.|
|IDCHOSP-4620||When V240m connected in WiFi network moves from one access point to another face 8 to 10 seconds to delay in connecting to WiFi networks.|
Feedback or bugs to report?
Ask our developer community.
Search our documentation, API references and articles.