- Home
- All APIs
- Worldpay Total
- Unable to load EFT datasets
Unable to load EFT datasets
When initialising IPC an ‘Unable to load EFT datasets’ error appears:
Cause
The main reasons for this error are:
The Merchant ID (MID) and TID combination is incorrect.
IPC cannot connect to either the primary or secondary URLs for the Worldpay Payments Hub
The default URLs are:
https://total1.worldpay.com/soap/servlet/rpcrouter
https://total2.worldpay.com/soap/servlet/rpcrouter
The system date and time is incorrect.
Solution
Make sure that the MID and TID combination is correct.
Make sure that you can connect through the internet and can access the primary or secondary URLs.
Make sure that the system date and time are correct on the IPC host machine.
If you've checked the above and everything looks correct, then contact the Worldpay Support team for assistance.