Character sets for the selected language

When you enable a language you can reasonably expect the shoppers who view the payment pages in this language to enter information using the same language, such as their name and address details.

However, when this information is passed back to your system, you may not be able to read it - unless your systems can recognise the language's character set.

You need to ensure that non-English characters display in the correct format in the payment pages, as well as within the Merchant Interface where you view the transaction details.

To do this, include the appropriate character set in the headers of all of the HTML pages of your website, as well as in our payment pages, as shown in the example below.

This approach also enables the correct support of any data that you send to our Payment Service so that it reaches us in the correct format.

Example - support Japanese characters

To display Japanese characters in the correct format on payment pages, you need to ensure that your website code supports the display and entry of Japanese character sets. To do this in your payment pages, you need to add the following meta tag to the HTML header for each page:

<meta http-equiv="Content-Type" content="text/html; charset=Shift_JIS">

Your own language - character support

If you add your own language and create the required customised payment pages for this language, you may need to support the character set for that language using the approach described above.

For example, you could create customised Chinese payment pages using the Big5 character set ("charset=Big5"), where this encodes the traditional characters favoured in Hong Kong and Taiwan. You would then need to add the following code into the header area of each HTML page, to enable the correct entry, handling and display of Chinese characters:

<meta http-equiv="Content-Type" content="text/html; charset=Big5">